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Suraj Kumar

@surajkumar45

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Operations manager at Hyperpure by Zomato who raised cold-slot delivery to 90%+ and cut losses.

India

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At Hyperpure by Zomato, I was second-in-command of a fresh and perishables fulfillment center supplying Blinkit dark stores. I raised cold-slot on-time delivery from 30–40% to 90%+ and cut backend losses from 1.5% to 0.8%.

At Delhivery, I ran Hyderabad’s largest mid-mile hub, improving dispatch service levels and setting a facility-record throughput of 174K. I also built Python tools to predict inbound loads and automate scanner tracking; earlier, I built Fruitters’ HORECA supply chain from zero.

Experience

Work history, roles, and key accomplishments

Assistant Manager — Operations (2nd City Head)

Hyperpure by Zomato

Apr 2026 - Sep 2026 (5 months)

Led a fresh and perishables fulfillment center supplying ~100 Blinkit dark stores across Pune. Raised cold-slot on-time delivery from 30–40% to 90%+ and cut backend losses from 1.5% to 0.8%.

Operations Management Cold Chain OTIF Inventory Control RCA CAPA Shift Reporting Manpower Planning SOP Enforcement

Hub Operations Manager

Delhivery Ltd

Sep 2024 - Apr 2026 (1 year 7 months)

Managed the largest mid-mile facility in Hyderabad with 150K+ daily shipments and 300+ associates. Raised last-mile dispatch service level from 40% to 80%+ and cut vehicle dwell time by 30%.

Operations Management Logistics Fleet Management Manpower Planning P&L Python Streamlit SQL CAPA Gemba Dock Scheduling WMS TMS

Founder & Operations Lead

Fruitters

Jan 2022 - Aug 2024 (2 years 7 months)

Built a HORECA B2B supply chain from zero, onboarding restaurant and hotel clients across Delhi with ₹25L+ annual revenue. Achieved 92% OTIF and under 2% rejection with a 5-member team.

Supply Chain Management vendor negotiation Procurement OTIF Inventory Management Team Leadership