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Supen Rang

@supenrang

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Technical director specializing in cybersecurity, infrastructure, QA and telematics with strong leadership and PMP.

China

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What I'm looking for

I seek leadership roles where I can drive secure, reliable telematics and cloud platforms, mentor teams, deliver 0–1 products, and ensure compliance and high availability.

I am a technical director with deep expertise in cybersecurity, infrastructure, QA testing and telematics, leading cross-functional development, QA and infrastructure teams to deliver large-scale commercial platforms. I have hands-on experience building SIEM/SOC operations, CI/CD pipelines, firmware OTAR/FOTA systems and fleet telematics platforms, and I hold PMP, ISTQB and DevOps-related certifications.

I focus on operational reliability, compliance with Data Security Law and Personal Information Protection Law, and measurable outcomes—platform availability targets, successful MPLS certification, resilience against DDoS attacks, and delivery of 0–1 products like fleet platforms and ADAS/DMS. I prioritize team building, troubleshooting, and close cross-border collaboration with headquarters and suppliers.

Experience

Work history, roles, and key accomplishments

Current

Technical Director

Current

Verizon Connect

Mar 2019 - Present (6 years 7 months)

Manage four teams (development, QA, infrastructure, cybersecurity/compliance) and led delivery of telematics and fleet platforms, SIEM rollout, and OTAR firmware upgrade, achieving high availability and regulatory compliance.

Team Leadership Kubernetes SIEM Vulnerability Management Spring Cloud Kafka DevOps

Senior Dev/QA Manager

Verizon Connect

Jun 2017 - Mar 2019 (1 year 9 months)

Led development and QA for IoT and telematics projects, delivered a microservices IoT platform (TCP/MQTT), automation and performance testing frameworks, and voice AI and big data initiatives.

Microservices MQTT TCP Automation Testing LoadRunner Jenkins Java Big Data IFLYTEK Voice

QA Manager

Verizon Connect

Apr 2015 - Jun 2017 (2 years 2 months)

Managed QA/UAT teams and release testing cycles, established automation (Jenkins) and performance testing (LoadRunner) environments supporting multiple annual releases.

QA Management UAT Jenkins LoadRunner Test Automation Release Management SOP Testing

QA Tester

Verizon Connect

Mar 2014 - Apr 2015 (1 year 1 month)

Performed functional, automation and performance testing and managed defect tracking and release tests for telematics and connected car services.

Functional Testing Test Automation Performance Testing API Testing Selenium

Service Delivery Specialist

Verizon Connect

Apr 2013 - Mar 2014 (11 months)

Handled T1 and dealership troubleshooting, customer complaints and carrier management to support connected vehicle services and reduce incident resolution time.

Incident Management Troubleshooting Customer Support Carrier Management Service Delivery SLA Management

Senior Aftersales Engineer

Polycom

Jul 2011 - Apr 2013 (1 year 9 months)

Managed agency relationships, led post-sales projects and provided onsite troubleshooting and technical support for enterprise communications products.

Project Management Onsite Support Technical Troubleshooting Agency Management Customer Escalation

Technical Support Engineer

Motorola

Jul 2004 - Jul 2011 (7 years)

Provided technical support and solutions to global customers and internal engineering teams for network-sector products, improving issue resolution and customer satisfaction.

Technical Support Customer Support Solution Design Escalation Management