Sunny Ward

Maintained pool safety and applied first aid practices, supervising patrons and managing unsuitable behavior. Handled bookings, complaints, and answered phone calls.

Assisted customers and ensured their satisfaction, working in a fast-paced environment to resolve issues quickly. Supervised and communicated with team members, organizing breaks and managing shifts.

Led certified dives and snorkels, assisting with introductory dives and ensuring high standards of customer service. Maintained equipment by filling tanks, changing O-rings, and cleaning.

Provided bartending and waitress services to hotel patrons. Managed customer orders and ensured a positive dining experience.

Served drinks and managed bar operations in a fast-paced club environment. Ensured customer satisfaction and adherence to club policies.

Planned and conducted swim lessons, creating a safe learning environment for students. Managed the program, liaised with schools, and oversaw other teachers and pay claims.

Handled and relocated turtle eggs to the hatchery, conducting regular nest checks and data collection. Ran conservation tours with tourists and managed volunteer activities.

Instructed children on swimming techniques and stroke correction, ensuring their safety during lessons. Managed participant behavior and taught a wide variety of patrons with different abilities.

Provided customer service and managed retail operations, including EFTPOS transactions and stock control. Assembled skateboards using various tools and worked effectively within a team.

Currently completing a Cert 1 in Maritime Operations at TAFE, NSW.

Graduated with a Bachelor of Coastal and Marine Science, minoring in Tourism and Environmental Regulation. Completed coursework in statistics, environmental science, marine biology, and legal studies.

Completed secondary education from Year 7 to Year 12, graduating in 2019.