Sunil Panda
@sunilpanda
Team Lead specializing in employee benefits billing and direct bill reconciliation.
IndiaWhat I'm looking for
I’m a Team Lead and senior employee benefits billing & direct bill reconciliation specialist focused on accuracy, audit readiness, and smooth agency–carrier relationships. I manage end-to-end billing cycles, including invoice generation, premium tracking, carrier statement review, and resolving payment mismatches.
I lead teams and strengthen operational control through process discipline, SLA management, and structured reconciliation. I’ve reduced outstanding discrepancies by 15% in the first 4 months and improved month-end close performance through analytics, commission variances handling, quality assurance, and suspense account clearing.
Experience
Work history, roles, and key accomplishments
Operations Teamlead
Sheryltech Inc
Jan 2026 - Present (5 months)
Led an operations team supporting high-volume US agencies, improving project turnaround time by 20% and reducing outstanding reconciliation discrepancies by 15% within the first 4 months. Managed end-to-end billing workflows including agency invoicing, direct bill reconciliations, suspense clearing, and commission variance tracking to ensure timely carrier payments and audit-ready close processes.
Operations Teamlead
Patra India Bpo Services
Jan 2016 - Dec 2025 (9 years 11 months)
Led an operations team supporting high-volume US agencies, improving project turnaround time by 20% and reducing outstanding reconciliation discrepancies by 15% within the first 4 months. Managed end-to-end billing workflows including agency invoicing, direct bill reconciliations, suspense clearing, and commission variance tracking to ensure timely carrier payments and audit-ready close processes.
Education
Degrees, certifications, and relevant coursework
Bachelor of Science
Bachelor of Science
Completed a Bachelor of Science degree (field not specified).
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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