Sunday Olabiyi
@sundayolabiyi
Dynamic sales professional excelling in customer service and problem solving.
What I'm looking for
I am a dynamic sales professional with a proven track record at Olam Farm, where I excelled in customer service and problem-solving. My expertise lies in driving sales through strong relationships and effective communication strategies. I am adept at training teams and improving operational efficiency, consistently exceeding goals while fostering teamwork and collaboration in fast-paced environments.
In my role as a Sales Associate at E-Merchant Authority, I greeted customers warmly and offered assistance, demonstrating exceptional customer service skills. I efficiently resolved customer complaints and maintained inventory records for restocking purposes. My experience as a Sales Representative at Ifinity Snacks and Beverages allowed me to communicate product features effectively and manage customer accounts, driving sales through relationship building and suggestive selling techniques.
As a Manager at Olam Farm, I mentored and trained new employees, managed daily operations, and developed personal growth opportunities for my team. I coordinated vendor relationships to ensure timely delivery of services and maintained accurate financial records. My background in music, combined with my sales experience, has equipped me with unique skills in leadership and teamwork.
Experience
Work history, roles, and key accomplishments
Sales Associate
E-Merchant Authority
Feb 2025 - May 2025 (3 months)
Greeted customers warmly and offered assistance, demonstrating exceptional customer service skills by resolving complaints efficiently. Maintained inventory records for restocking purposes and assisted customers with product selection to ensure satisfaction.
Sales Representative
Ifinity Snacks and Beverages
Jan 2023 - Dec 2024 (1 year 11 months)
Communicated product features, advantages, and benefits to customers, utilizing persuasive communication techniques to close deals efficiently. Managed customer accounts by providing accurate information on product availability and pricing, and negotiated contracts to exceed sales goals.
Manager
Olam Farm
May 2020 - Sep 2022 (2 years 4 months)
Mentored and trained new employees on company policies and procedures, providing support for customers by addressing complaints quickly and efficiently. Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.
Music Coordinator
Minstrel Clinic
Oversaw proper use of music scores and maintenance of musical instruments, coordinating and preparing the ensemble for rehearsals. Resolved escalated team issues and administrative problems involving outside ensembles.
Ensemble Leader
Chosen Generation Baptist Church
Prepared and led rehearsals and performances for the ensemble, empowering individual skill development and group performance. Researched and selected music for performances and occasions.
Education
Degrees, certifications, and relevant coursework
Nigerian Baptist Theological Seminary
Bachelor of Music, Music
Activities and societies: Volunteer, Church Music Department
Focused on music with a minor in keyboard and a major in voice. Graduated with a second-class lower honor. Volunteered in the Church Music Department.
Federal College of Agriculture Ibadan
Diploma, Agricultural Technology
Completed a Diploma in Agricultural Technology. This program provided foundational knowledge and practical skills in agricultural practices.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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