Summer Hess
@summerhess
Dedicated team leader with strong customer service and organizational skills.
What I'm looking for
I am a dedicated professional with extensive experience in customer service and team leadership within the retail and renovation sectors. My journey began at PDQ, where I honed my skills as a cashier and shift leader, managing teams and ensuring exceptional service. I took pride in assembling large orders and maintaining a clean, efficient kitchen environment. My ability to travel for store openings in South Florida and Arizona showcased my commitment to the company's growth and my adaptability in new environments.
Currently, I work at Bruce Hess Renovations, where I focus on renovation cleanup. My responsibilities include preparing homes for official listing photos, ensuring they are pristine and ready for the market. I thrive in fast-paced settings and enjoy the challenge of multitasking while maintaining high standards of quality. My strong organizational and communication skills have been key to my success in both customer-facing and behind-the-scenes roles.
Experience
Work history, roles, and key accomplishments
Renovation Cleanup
Bruce Hess Renovations
May 2022 - Present (3 years)
Responsible for cleaning apartments and homes after renovations, ensuring they are ready for official listing photos. Duties include painting, touch-ups, and general cleanup to prepare homes for sale.
Shift Leader
PDQ
Jan 2020 - Apr 2021 (1 year 3 months)
Managed the register and kitchen assembly while overseeing team members and training them on job duties. Ensured smooth operations during shifts.
Cashier/Shift Leader
PDQ
Aug 2016 - Oct 2019 (3 years 2 months)
Handled cash register duties, took orders from guests, and managed large orders. Responsible for cleaning and maintaining the kitchen at the end of each shift, as well as assisting in store openings.
Education
Degrees, certifications, and relevant coursework
Florida Virtual School
High School Diploma, General Education
2014 - 2017
Completed high school education through an online platform, gaining a comprehensive understanding of various subjects and developing self-discipline and time management skills.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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