Sumeet s
@sumeets
I align global project resources, capacity, and delivery operations across complex enterprise portfolios.
IndiaWhat I'm looking for
At Tata Consultancy Services, I lead resource alignment and capacity planning across 10–15 concurrent application-management projects, supporting 100+ professionals. I improved resource utilization by 22%, maintained 99% SLA compliance, and consolidated T&M data to support accurate invoicing.
I bring 13+ years across delivery operations, PMO governance, incident management, billing, and customer support at TCS, Wipro, Zensar, and Melita/Angel Broking. I also work as a junior SAP MM consultant and use structured planning, dependency tracking, and business continuity drills to reduce delivery risk.
Experience
Work history, roles, and key accomplishments
Project Resource Alignment / Critical Incident Manager
Dec 2014 - Present (11 years 9 months)
Lead resource alignment and capacity planning for 10-15 concurrent projects, supporting teams of 100+ professionals. Track utilization metrics, consolidate T&M effort data, and govern resource KPIs for PMO and leadership reviews.
Education
Degrees, certifications, and relevant coursework
Coursera
Professional Certification, SAP
Completed the SAP Professional Fundamentals certification through Coursera.
Coursera
Professional Certification, Artificial Intelligence
Completed the Google AI Professional certification through Coursera.
Coursera
Professional Certification, IT Support
Completed the Google IT Support: Operations and Service Desk Management certification through Coursera.
Coursera
Professional Certification, Agile
Completed the Google Agile Essentials certification through Coursera.
Udemy
Professional Certification, SAP MM
Completed the SAP MM (Materials Management) certification through Udemy.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
Skills
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