Sumaya Han

I’m a composed, safety-conscious hospitality professional with a strong track record in bar staff / waitress work, customer service, conflict resolution, and high-pressure environments. I stay calm, attentive, and dependable during long shifts, bringing consistent people-first service.

At Purple Restaurant and throughout Kampala’s hospitality and retail settings, I managed dietary requirements and allergies with administration. I upheld strict hygiene and safety standards, followed protocol and confidentiality, and delivered efficient, friendly service during high-pressure rush periods.

I also ran my own retail business, leading with accuracy and care while managing staff and resolving customer issues. I managed unpredictable daily demands with flexibility, quick decision-making, and the ability to multitask across operations, staff, and customers.

In security-critical roles with Wolves Security Group, I worked with strict protocol and discretion, managed multiple priorities under time pressure, and served as a point of contact for visitors. I also handled schedule and competing priorities as a Secretary at Jagwer Co. Advocates, and I’m ready to apply this same calm professionalism to a career as a flight attendant.