At Global Payment Holding Company, I analyze payment transactions to identify revenue leakage, payment anomalies, and fraud trends, improving fraud-detection accuracy by 30%. I also design executive Power BI dashboards and KPI scorecards that reduced manual reporting effort by 40%.
I build predictive analytics and machine learning solutions for forecasting, customer segmentation, and anomaly detection. I apply statistical analysis and testing to pricing and customer-behavior questions, and use Generative AI to accelerate insight generation while retaining analyst validation.
Previously, at T-Mobile US, I developed customer analytics and churn-prediction models that helped teams identify at-risk customers and optimize marketing spend. I also automated reporting, reducing reporting-cycle time by 30%.
Across healthcare, automotive, insurance, and reinsurance work at Carelon Global Solutions (Elevance Health Inc), Infosys (Toyota Motor North America), and Munich Re, I supported claims and risk analysis, built reporting pipelines and dashboards, and improved data preparation and reporting processes. I hold AWS Certified Cloud Practitioner – Foundational and Microsoft Certified: Power BI Data Analyst Associate certifications.
