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@abishekduwal
Enthusiastic IT professional with expertise in support and administration.
I am an enthusiastic and detail-oriented IT professional with expertise in IT support, network administration, and database management. With hands-on experience in troubleshooting, system optimization, and customer service, I am dedicated to improving operational efficiency and ensuring smooth IT processes.
Skilled in a range of software tools, including SQL Server and networking technologies, I am committed to delivering high-quality solutions in a fast-paced environment. My experience as a Data Analyst and IT Supervisor has equipped me with the knowledge and skills necessary to contribute to organizational success.
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Work history, roles, and key accomplishments
Kathmandu Matribhumi Laghubitta Sanstha
Jan 2025 - Present (10 months)
Supervised IT support and network administration activities. Managed system optimization and database processes to improve operational efficiency. Led a team to ensure smooth IT processes and high-quality solutions.
Banepa NIC Asia Laghubitta Bittiya Sanstha
Apr 2024 - Present (1 year 7 months)
Provided technical support and troubleshooting for hardware and software issues. Assisted with network administration tasks and system optimization. Delivered customer service to ensure smooth IT operations for users.
Kathmandu Cloudfactory
Jan 2019 - Present (6 years 10 months)
Analyzed and interpreted complex datasets to identify trends and insights. Utilized database management skills to maintain data integrity and accessibility. Contributed to data-driven decision-making processes within the organization.
Degrees, certifications, and relevant coursework
Bachelor of Technology, Electronics and Communication
2017 - 2021
Pursued a Bachelor of Technology degree. Studied core principles of electronics and communication engineering.
Higher Secondary Level, General Studies
2011 - 2013
Completed higher secondary education. Focused on subjects relevant for further studies.
School Leaving Certificate, General Studies
2009 - 2011
Completed secondary education, focusing on core subjects. Achieved the School Leaving Certificate.
Software and tools used professionally
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