Open to opportunities

Suheb Darwajkar

@suhebdarwajkar

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Senior Conversational Experience Analyst specializing in AI data labeling, testing, and performance reporting.

India

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What I'm looking for

I seek roles improving conversational AI quality through data annotation, testing, and reporting, with opportunities to train teams and impact product performance.

I am a Senior Conversational Experience Analyst with over three years of experience in AI data annotation, bot performance evaluation, and reporting. I have led data consolidation and classification efforts, prepared accurate daily/weekly/monthly performance reports, and created presentations to communicate insights and improvement opportunities.

I have tested Banking AI tools in UAT and DEV, worked on live production testing, trained new hires, and supported client escalations. I have been recognized with Above and Beyond and Extra Mile awards for my contributions to improving conversational AI quality and client experience.

Experience

Work history, roles, and key accomplishments

Freelance AI Data Analyst

Soul AI / Telus International

Jun 2025 - Nov 2025 (5 months)

Performed comparative model evaluation and data annotation tasks, reviewing AI responses against rubrics and delivering labeled datasets for model improvement.

Data Annotation Data Labelling Model Evaluation Rubric Based QA Spreadsheet Management Attention To Detail Reporting

Senior Conversational Analyst

Interface.ai

Aug 2021 - Mar 2025 (3 years 7 months)

Led conversational AI data workflows, classifying bot call outcomes and maintaining daily/weekly performance reports to improve model accuracy and client experience across multiple US credit unions.