Suhani Ahuja
@suhaniahuja
Former Senior Officer in banking—driving better customer outcomes through compliance and credit analysis.
IndiaWhat I'm looking for
I’m a former Sr. Officer at ICICI Bank, where I built a strong record in customer service and loan processing. I’m expert in documentation verification and AML compliance, and I worked to enhance customer satisfaction while streamlining service delivery.
My credit analysis and collaborative approach help me deliver accurate decisions in fast-paced environments. I’ve supported end-to-end loan application processing, verified documentation for timely approvals, and helped manage areas like home loans, AML, and credit disbursement while coordinating effectively with my team.
Experience
Work history, roles, and key accomplishments
Senior Officer (Loans)
ICICI Bank
Jan 2013 - Jun 2015 (2 years 5 months)
Handled customer inquiries, resolved issues, and supported customer satisfaction. Processed loan applications with document verification and AML compliance, including credit disbursement activities.
Airport Coordinator
Bhagwati Hotel
Jun 2009 - Jun 2010 (1 year)
Coordinated daily guest services and front desk operations. Managed reservations using hotel management software and supported planning and execution of special events and conferences.
Education
Degrees, certifications, and relevant coursework
Gujarat University
Master in Commerce, Commerce
2011 - 2013
Completed a Master in Commerce at Gujarat University in Ahmedabad from 2011 to 2013.
IFBI, India
Post Graduate Diploma in Banking Operations, Banking Operations
2012 -
Completed a Post Graduate Diploma in Banking Operations from IFBI in November 2012.
National Institute of Securities Markets (NISM)
NISM Series V-A Certification, Mutual Fund Distributors
2012 -
Certified in NISM Series V-A (Mutual Fund Distributors) certification examination in 2012.
Frankfinn Institute
English Edge Programme (Certification), English Communication
2010 -
Completed the Certified English Edge programme at Frankfinn Institute in Ahmedabad in 2010.
Frankfinn Institute
Diploma in Aviation, Hospitality and Travel Management, Aviation, Hospitality and Travel Management
2009 -
Completed a Diploma in Aviation, Hospitality and Travel Management at Frankfinn Institute in Ahmedabad in 2009.
Aroma Collage
Bachelor of Commerce, Accounting and Auditing
2009 - 2011
Completed a Bachelor of Commerce with Advanced Accounting and Auditing at Aroma Collage from 2009 to 2011.
Airport School
2008 -
Attended Airport School in Ahmedabad in 2008.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
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