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Suf Dream

@sufdream

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I manage high-performing short-term rentals and optimize guest experiences.

Pakistan

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What I'm looking for

I'm looking for a role where I can coordinate operations, improve customer and guest experiences, use data to strengthen performance, and contribute through property management, content, or remote operational support.

I manage short-term rental operations across Airbnb and Booking.com, maintaining 95%+ occupancy rates and 4.8+ average guest ratings.

I coordinate reservations, check-ins, guest communication, payments, maintenance records, and 24/7 customer service while applying dynamic pricing and market analysis to improve property performance.

Alongside property management, I create AI-powered video content and social media strategies for TikTok, Instagram, YouTube, and LinkedIn. I've produced 150+ video pieces and helped increase audience engagement and organic follower growth by 40%.

My background also includes logistics coordination, English and computer instruction, fundraising, and broadcast news production. I bring organized operational support, clear stakeholder communication, and strong attention to detail to customer-facing work.

Experience

Work history, roles, and key accomplishments

Current

AI Video Content Creator & Social Media Manager

Current

Remote

Apr 2025 - Present (1 year 5 months)

Leveraged artificial intelligence tools to create engaging video content for TikTok, Instagram, YouTube, and LinkedIn. Developed and executed social media strategies resulting in a 40% increase in audience engagement and organic follower growth.

AI Video Tools Social Media Management Content Strategy Analytics TikTok Instagram YouTube LinkedIn Content Calendar Brand Voice Community Engagement Data Analysis

Short-Term Rental (STR) Property Manager

Remote

Apr 2026 - Aug 2026 (4 months)

Managed multiple short-term rental properties through property management systems, maintaining 95%+ occupancy rates and 4.8+ average guest ratings. Coordinated complete property management operations including guest communication, reservations, check-ins, and 24/7 customer service inquiries.

Property Management Systems Airbnb Booking.Com Guest Relations Customer Service Pricing Strategy Revenue Optimization Data Analysis Excel Microsoft Word

Newscaster (Internship)

FM 104.6

Delivered live and recorded news segments while assisting in editorial content preparation for radio broadcast.

News Broadcasting Content Preparation Radio Production

English & Computer Fundamentals Instructor

Remote

Designed and delivered comprehensive lessons in English language and computer fundamentals to diverse student groups. Developed curriculum materials and teaching strategies to enable students to achieve strong language proficiency and technical competency.

English language teaching Computer Fundamentals Curriculum Development Student Progress Monitoring Feedback Adaptive Teaching

Logistics Coordinator - International Operations

University-Based Project

Managed USA-based truck dispatch operations with attention to scheduling, route optimization, and driver coordination. Coordinated UK healthcare staff recruitment and placement operations, ensuring compliance with staffing requirements and quality standards.

Logistics Dispatch Operations Scheduling Route Optimization Driver Coordination Recruitment Compliance Customer Service

Fund Raising Coordinator

University-Based Project

Assisted in strategic fundraising campaigns by engaging donors, managing contributions, and coordinating university initiatives.

Fundraising Donor Engagement Contribution Management Coordination

News Production Specialist (Internship)

Express News Channel

Supported editorial and production teams in creating, editing, and preparing daily news bulletins for television broadcast.

News Production Editorial Support Editing Broadcast Preparation

Education

Degrees, certifications, and relevant coursework

University of the Punjab

Graduation, Mass Communication

Graduation in Mass Communication (16 years of education).

BISE Lahore

Intermediate, ICS

Intermediate in ICS from BISE Lahore.

BISE Lahore

Matric, Computer Science

Matric in Computer Science from BISE Lahore.

British Council

English Language Teaching Certification, English Language Teaching

English Language Teaching Certification: Planning and delivering English lessons to refugees and displaced learners; managing learning environments and fostering inclusive, supportive educational practices.