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Suera User

@suerauser

Music rights and fraud operations leader at TuneCore (Believe), who built investigation frameworks and reporting for platform integrity.

United States
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At TuneCore (Believe), I owned day-to-day operations for content integrity and fraud prevention, developing investigation frameworks and artist appeal workflows. I also built SQL-powered dashboards to track enforcement outcomes and emerging abuse trends, and served as a liaison to major DSP partners.

At YouTube Music (Cognizant), I led music rights management operations, developed training and SOPs, and partnered with Product and Engineering to automate workflows. My work across music, law, and technology also includes founding the Sports & Entertainment Law Division at Mian and Associates Law Firm, PLLC, and advocating for music creators as a Board Member and Advocacy Committee Chair at The Recording Academy (Texas Chapter).

Experience

Work history, roles, and key accomplishments

TB

Fraud Prevention Manager, Content Operations

TuneCore (Believe)

Apr 2024 - Jan 2026 (1 year 9 months)

Managed global content integrity and fraud prevention operations, ensuring SLA adherence and consistent enforcement. Designed investigation frameworks, led high-priority cases, and built reporting dashboards using SQL.

YC

Music Rights Management Team Lead

YouTube Music (Cognizant)

Aug 2021 - Jul 2023 (1 year 11 months)

Led rights management operations for YouTube Music's global content ecosystem, overseeing metadata compliance and copyright enforcement. Designed training programs, authored SOPs, and managed a high-performing team.

Education

Degrees, certifications, and relevant coursework

Texas Southern University logoTU

Texas Southern University

Juris Doctor, Law

2014 - 2017

Earned a Juris Doctor degree from Texas Southern University from 2014 to 2017.

Texas State University logoTU

Texas State University

Master's, Psychology

2010 - 2014

Earned a Master's degree in Psychology from Texas State University from 2010 to 2014.

Tech stack

Software and tools used professionally

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