At Infosys, I delivered an on-schedule ECC-to-S/4HANA cutover for a global pharmaceutical client’s O2C landscape. I validated Business Partner (CVI) master-data migration and configured SD-relevant Fiori apps across the project environments.
I own the end-to-end SD sales order and billing cycle, including pricing, deliveries, output determination, returns, and credit/debit memos. By configuring and supporting Advanced ATP checks, I helped cut ATP-related order delays by 20%.
I resolve 25+ P1/P2 production tickets per quarter at 100% SLA compliance and support settlement, credit management, and IDoc integrations. I’m SAP Certified in S/4HANA Cloud, Private Edition — Sales, and was named the client’s Best Employee of the Year in 2024.
