subir kumar sarkar
@subirkumarsarkar
Cyber café shop owner and customer service professional, skilled in hardware troubleshooting, multimedia tools, and internet applications.
IndiaWhat I'm looking for
I run a cyber café and also bring direct customer service experience from my work as a Customer Service Point from CSC ICICI Bank. I focus on learning the nature of the job quickly, understanding the processes involved, and applying my knowledge practically.
I’m comfortable supporting customers across everyday IT needs—handling internet, email, and social networking tasks—while managing equipment with hands-on experience in assembling, troubleshooting, and installation. I also have training that strengthens my technical foundation for computer hardware & repair & maintenance.
Beyond support, I’ve built capability in multimedia and business-oriented tools through certifications and training, including financial accounting systems and Tally. I enjoy working with media software and office tools, and I’m motivated to keep improving how I deliver service and resolve issues prospectively.
Experience
Work history, roles, and key accomplishments
Cyber Café Shop Owner
Cyber Café
Jan 2014 - Present (12 years 5 months)
Owned and operated a cyber café from 2014 to present, managing customer-facing internet and computer services while handling hardware/software setup and troubleshooting.
Customer Service Point
CSC ICICI Bank
Nov 2020 - Apr 2022 (1 year 5 months)
Served as a Customer Service Point for CSC ICICI Bank from 2020-11-20 to 2022-04-30 (~17 months), supporting customers with day-to-day service needs and inquiries.
Education
Degrees, certifications, and relevant coursework
Sikkim Manipal University (DDE)
MBA, Finance & Marketing
Grade: 69%
Earned an MBA (Finance & Marketing) via DDE from Sikkim Manipal University in 2009 (69%).
Michael Madhusudhan Memorial College
Bachelor of Commerce (B.Com), Commerce
Grade: 55%
Completed a B.Com (Major) at Michael Madhusudhan Memorial College under Burdwan University in 2003 (55%).
Kashiram Das High School
Higher Secondary (Standard XII), Commerce
Grade: 43%
Completed HS (Standard XII) Commerce through WBCHSE in 1999 (43%).
B-zone Boys High School
Madhyamik (Standard X), General Education
Grade: 48%
Completed Madhyamik (Standard X) through WBBSE in 1997 (48%).
Brainware Computer Academy, Durgapur
Diploma, Multimedia Applications
Earned a Diploma in Multimedia Application from Brainware Computer Academy, Durgapur.
Durgapur Youth Computer Training Centre
Diploma, Financial Accounting Systems
Earned a Diploma in Financial Accounting System from Durgapur Youth Computer Training Centre.
Durgapur Youth Computer Training Centre
Certificate, Internet Applications
Earned a Certificate in Internet Application from Durgapur Youth Computer Training Centre.
Durgapur Youth Vocational Computer Training Centre
Certificate, Computer Hardware & Maintenance
Earned a Certificate in Computer Hardware & Repair & Maintenance from Durgapur Youth Vocational Computer Training Centre.
I.I.J.T Computer Training Centre
Diploma, Financial Accounting Systems
Earned a Diploma in Financial Accounting System from I.I.J.T Computer Training Centre.
Tally Academy
Certificate, Tally Financial Accounting
Earned a Certificate of Tally Financial Accounting Program from Tally Academy.
Availability
Location
IndiaAuthorized to work in
Job categories
Interested in hiring subir kumar?
You can contact subir kumar and 90k+ other talented remote workers on Himalayas.
Message subir kumarGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
