Subha Panda
@subhapanda
I lead banking operations teams, improving performance, training employees, and delivering service and financial targets.
IndiaWhat I'm looking for
I've led banking operations teams at Mphasis since 2014, supporting J.P. Morgan Chase and TD Canada Trust Bank processes. I manage teams of advisors handling loan documentation, cash and securities transfers, and customer-service delivery.
I build daily and monthly production plans, track scorecards and KPIs, manage schedules, and coach employees to strengthen performance. I've implemented a SMART Action Plan coaching module and received appreciation for employee retention and team-bonding activities.
Earlier, I managed administration and marketing for Rayan Buildtech and expanded franchise business at Sparkle Minds through client discussions, presentations, and relationship building. I want to apply my MBA in Finance and experience in marketing, consulting, training, sales, and team coaching to help people and organizations grow.
Experience
Work history, roles, and key accomplishments
Assistant Unit Manager
Mphasis
Jan 2018 - Present (8 years 8 months)
Handling a team of 22 advisors and senior advisors verifying and approving loans and documents for J.P. Morgan Chase. Evaluates employee skills, provides training and mentoring, and develops production plans to meet customer service and financial metrics.
Team Leader
Mphasis
Dec 2014 - Dec 2018 (4 years)
Managed team productivity and SLA targets for TD Canada Trust Bank's cash and securities movement services. Ensured training and parallel runs were planned and executed without impacting delivery, and participated in retention committee activities.
Administration and Marketing Manager
Rayan Buildtech Pvt. Ltd
Feb 2013 - Dec 2013 (10 months)
Maintained property documents and agreements, managed client database, and supported business operations by planning meetings and conferences. Conducted site visits and property registrations.
Franchise Manager
Sparke Minds
Aug 2007 - Jul 2010 (2 years 11 months)
Networked at events and by phone to expand business profits and revenues. Engaged franchisors in discussions on franchise benefits and managed business discussions on organizational structure and operational details.
Education
Degrees, certifications, and relevant coursework
PES College Bangalore
Master of Business Administration, Finance
Pursued an MBA in Finance at PES College Bangalore.
Delhi Public School
Completed schooling at Delhi Public School.
D.A.V Public School
Completed schooling at D.A.V Public School.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
Skills
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