subham sahaSS
Open to opportunities

subham saha

@subhamsaha

Digital Marketing Consultant with expertise in driving customer engagement.

India

What I'm looking for

I seek a dynamic role in digital marketing that fosters growth and innovation.

I am a dedicated Digital Marketing Consultant with a strong background in enhancing customer engagement and retention. My experience at Kolkata Fitness Junction has allowed me to spearhead initiatives that increased sales by 15% and improved member retention by 25%. I take pride in my ability to resolve customer complaints efficiently, leading to a 20% reduction in negative online feedback and a notable boost in customer satisfaction.

Prior to my current role, I worked as an HR Executive at One Step Solution, where I proactively addressed talent shortages and generated quality leads that enhanced company productivity. My journey also includes a rewarding stint as a tutor, where I empowered students to achieve fluency in Bengali, showcasing my adaptability and communication skills. I am passionate about leveraging my skills in digital marketing to drive impactful results for organizations.

Experience

Work history, roles, and key accomplishments

KJ
Current

Administrator Executive

Kolkata Fitness Junction

Jun 2022 - Present (3 years)

Spearheaded initiatives to enhance communication and coordination, leading to a 15% increase in sales. Improved customer service, resulting in a 25% increase in member retention and a boost in the gym's reputation. Resolved complaints promptly, reducing negative online feedback by 20%. Organized team practices to elevate fitness levels.

CK

Private Tutor

Coaching Kolkata

Mar 2020 - Jul 2021 (1 year 4 months)

Empowered 7 students to achieve fluency in Bengali through tailored lessons. Customized instruction resulted in significant improvements in language proficiency and confidence, receiving positive feedback from students and parents.

Education

Degrees, certifications, and relevant coursework

Kraftshala logoKR

Kraftshala

Certification in Digital Media Marketing, Digital Media Marketing

2023 - 2024

Studied digital media marketing, focusing on strategies and tools to effectively promote brands and products in the digital space.

Kraftshala logoKR

Kraftshala

Digital Media Marketing

2023 - 2024

Studied digital media marketing, focusing on strategies and tools to effectively promote brands and products in the digital space.

NI

Nimas

Bachelor in Hospitality Management, Hospitality Management

2016 - 2020

Pursued a Bachelor's degree in Hospitality Management, gaining knowledge in hotel operations, customer service, and event management.

MS

Madhyamgram High School

Higher Secondary, General Studies

2014 - 2016

Completed Higher Secondary education with a focus on general studies, preparing for higher education and professional opportunities.

MS

Madhyamgram High School

Secondary, General Studies

2013 - 2014

Completed Secondary education, laying the foundation for future academic pursuits and skill development.

Tech stack

Software and tools used professionally

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subham saha - Administrator Executive - Kolkata Fitness Junction | Himalayas