At Oakland University’s Office of Financial Aid and Scholarships, I manage federal and private PLUS loan programs and financial aid disbursement for students, including medical school students. I also support five coordinators and facilitate processes involving loan rejects, bankruptcy, fraud, identity theft, and NSLDS data.
Previously, I led a team of six Financial Aid Advisors, handled escalated student and parent inquiries, and coordinated staff schedules. I’m a National Association of Student Financial Aid Administrators Credentialed Professional, with credentials in Administrative Capability, Packaging & Aid Notification, Need Analysis, and Verification.
