At Agena Bioscience, I provide onsite and remote support for MassARRAY molecular diagnostics platforms, investigating failures across hardware, software, networks, and assay performance. I also support Oracle databases used for instrument data ingestion and analytical-result storage.
At ECI Technology, I led technical upgrade projects for chemical analyzers and dosing systems used in semiconductor manufacturing. I translated customer process changes into validated upgrade designs and developed installation procedures for field teams and customers.
Earlier, I serviced clinical diagnostics and life science instruments at BIO-RAD LABORATORIES and coding equipment at DOMINO AMJET INC. At CANON BUSINESS SOLUTIONS, I assembled and upgraded equipment, calibrated RIP servers, and diagnosed media transport and controller faults.
