Stephanie Provasi de Lemos
@stephanieprovasidele
Multicultural professional skilled in education, healthcare, and technology.
What I'm looking for
I am a multicultural professional with diverse experience across education, healthcare, customer service, and technology, fluent in English (EFSET C2). I combine strong cross-cultural communication with organizational skills and a proven ability to adapt quickly in fast-paced environments.
In education, I supported classroom instruction as a Teacher Assistant, assisting with lesson planning and student engagement. In healthcare roles I provided elderly care and daily support, emphasizing empathy, responsibility, and emotional support.
I have practical technology experience with Salesforce CRM, data management, and administrative support, having worked as a Salesforce Analyst on a major banking project. My background also includes customer-facing roles that strengthened my teamwork, problem-solving, and time-management abilities.
I seek to contribute dependable support, clear communication, and a strong work ethic to a team where I can continue to grow professionally and leverage my multilingual and cross-disciplinary experience.
Experience
Work history, roles, and key accomplishments
Teacher Assistant
Maple Bear School
Jan 2024 - Oct 2024 (9 months)
Assisted teachers with lesson planning and classroom activities, supported student engagement, and organized learning materials to improve classroom efficiency.
Customer Service
Play Artes MK
Jan 2023 - Dec 2023 (11 months)
Provided customer support and client relations, handling inquiries and transactions to maintain service quality.
Healthcare Assistant
Prevail UK
Aug 2020 - Jun 2021 (10 months)
Provided daily care and medication support for elderly patients, promoted well-being and offered emotional support to improve patient quality of life.
Packaging Operator
Brakes (Brakkavor Salads)
Jan 2020 - Dec 2020 (11 months)
Performed packaging operations on production lines, ensuring product quality and meeting throughput targets in a manufacturing setting.
Au Pair
Private Family
Apr 2019 - Apr 2020 (1 year)
Cared for a child with autism, supporting education, daily routines, and social development while developing patience, responsibility, and problem-solving skills.
Salesforce Analyst
Topinformation
Jan 2017 - Feb 2018 (1 year 1 month)
Managed Salesforce CRM data and internal processes for an Itaú Bank project, improving organizational workflows and reporting accuracy.
Customer Service Crew
McDonald's
Jan 2016 - Dec 2016 (11 months)
Delivered customer service and kitchen support in a high-demand environment, enhancing team efficiency and English fluency.
Volunteer
Casa da Paz
Jan 2008 - Dec 2015 (7 years 11 months)
Supported community programs and activities over multiple years, contributing to operations and participant support at the NGO.
Education
Degrees, certifications, and relevant coursework
Universidade Nove de Julho
Bachelor of Computer Science, Computer Science
2017 - 2019
Incomplete Bachelor of Computer Science studies at Universidade Nove de Julho from 2017 to 2019.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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