Stephanie Oligbo
@stephanieoligbo
Customer support lead focused on caregiving and remote service excellence.
NigeriaWhat I'm looking for
I am a customer support lead with nearly three years of experience delivering remote support and leading service efforts. I have a background in banking and finance which strengthens my attention to detail and client-focused approach.
Since June 2023 I have worked as a customer support lead at a remote organization based in Asaba, Nigeria, where I manage customer interactions and help maintain service quality. I aim to combine empathy and clear communication to resolve issues efficiently.
I am seeking remote caregiving or customer-facing roles that value reliability, strong communication, and a collaborative team culture where I can continue to grow professionally.
Experience
Work history, roles, and key accomplishments
Customer Support Lead
Remote
Jun 2023 - Present (2 years 8 months)
Led customer support operations for Remote, managing support workflows and improving service delivery across channels over a 2-year tenure. Coordinated remote teams to maintain response SLAs and customer satisfaction.
Education
Degrees, certifications, and relevant coursework
Southern University Nigeria
Bachelor's degree, Banking and Finance
Grade: Satisfactory
Bachelor's degree in Banking and Finance completed with a satisfactory grade in July 2025.
Availability
Location
NigeriaAuthorized to work in
Job categories
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