Stephanie Myers

Led remote success initiatives across client onboarding, retention, and satisfaction touchpoints. Monitored account performance and delivered data-driven solutions to improve service outcomes. Designed client feedback loops that fuel continuous product and process improvements.

Founded and grew a five-star child care center, achieving a reputation for high-quality and operational excellence. Led all aspects of business development, from strategy creation to execution, ensuring compliance with industry regulations and maintaining high standards of data governance. Managed operational processes, including payroll, accounting, tax preparation, and performance tracking for o

Oversaw a hybrid service team and reduced response time by 32% through optimized workflows. Launched a quality monitoring program that improved service accuracy by 26%. Developed and implemented a knowledge base to reduce repeated queries.

Assisted in developing customer success strategies tailored to enterprise clients. Acted as liaison between clients and service teams to streamline expectations. Contributed to 10+ successful onboarding projects for new clients.

Supervised customer service representatives in a fast-paced, client-facing environment. Analyzed service metrics and introduced improvements to enhance team performance. Maintained 94%+ customer satisfaction through consistent support quality.

Studied Music Education at Otterbein University. Gained foundational knowledge in music theory, performance, and pedagogical methods.

Completed an Associate of Arts degree in Business Management. Focused on core business principles, including management, finance, and marketing.

Obtained a High School Diploma from Westerville South High School. Completed general education requirements and participated in various extracurricular activities.