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Stephanie Mogano

@stephaniemogano

Repairs Department Administrator at Adendorff Machinery Mart, coordinating repair jobs and contractors remotely while meeting SLA targets.

South Africa

Message

What I'm looking for

I’m looking for a remote or hybrid administrative, customer service, or operations support role.

At Adendorff Machinery Mart, I manage repair and maintenance job logging, prioritisation, and tracking in SYSPRO and CONNEX, keeping records accurate across both systems.

I coordinate internal technicians and external contractors remotely by phone, email, and system updates, and follow up on outstanding jobs to meet SLA targets.

I also process invoices and purchase orders through SYSPRO and maintain customer interaction histories in CONNEX. I respond to queries and escalations and share job status updates with clients and stakeholders.

I’m comfortable managing a high volume of correspondence and records independently, and I’m open to remote or hybrid administrative, customer service, or operations support roles.

Experience

Work history, roles, and key accomplishments

Current

Repairs Department Administrator

Current

Adendorff Machinery Mart

Apr 2019 - Present (7 years 6 months)

Managed logging, prioritisation, and tracking of repair and maintenance jobs using SYSPRO and CONNEX, coordinating technicians and contractors remotely. Processed invoices and purchase orders, maintained customer records, and handled high-volume administrative correspondence independently.