Stephanie Eliza-Evans

SE

Open to opportunities

Stephanie Eliza-Evans

@stephanieeliza-evans

Crisis counselor and bilingual Spanish tutor focused on trauma-informed support and recovery.

What I'm looking for

I’m looking for a mission-driven role where I can provide crisis intervention and trauma-informed advocacy, support clients through recovery, and collaborate with a steady team—while continuing to grow my counseling skills in real-world settings.

I’m a bilingual (Spanish) crisis counselor and advocate who partners with individuals through high-stakes moments—using crisis intervention, trauma-based counseling, and compassionate accompaniment through medical, legal, and investigative processes.

In my current work as an On-Call Crisis Counselor, I help respond to mental health crises with client-centered communication, hotline-ready readiness, and careful attention to maintaining patient confidentiality.

I’ve also served as a Domestic Abuse Advocate, providing trauma-based counseling to victims/survivors, offering companionship to hospital and police interviews and court, and connecting people to community agencies. Earlier experience as a Sexual Assault Victim Advocate strengthened my ability to guide clients through investigations and the 24/7 hotline process.

Outside direct advocacy, I support recovery as a Peer Recovery Coach and help learners build real confidence through Spanish tutoring and classroom support as a Teacher Assistant. I bring strong administrative and interpersonal skills—appointment scheduling, data entry, phone communication, and structured classroom/office routines—so clients and students feel supported, informed, and safe.

Experience

Work history, roles, and key accomplishments

UH

Current

On-Call Crisis Counselor

Current

UnityPoint Health

Feb 2026 - Present (5 months)

Provided on-call mental health crisis counseling.

Crisis Intervention Phone Communication Confidentiality

PR

Current

Spanish Tutor

Current

Nov 2020 - Present (5 years 8 months)

Tutored students in Spanish conversation skills, vocabulary, and writing.

Spanish Tutoring Vocabulary Tutoring

CS

Domestic Abuse Advocate

Crisis Intervention Service

Sep 2024 - Apr 2026 (1 year 7 months)

Provided trauma-based counseling to victims/survivors of domestic violence and responded to on-call crisis needs. Accompanied clients to hospital and interviews, supported court processes, and provided referrals to community agencies.

Crisis Intervention Referrals

CR

Peer Recovery Coach

Community and Family Resources

Feb 2024 - Sep 2024 (7 months)

Supported substance abuse clients and helped them through their recovery process.

Peer Recovery Support Substance Abuse Support Recovery Coaching Communication Skills

GC

Teacher Assistant

Growing Room Child Development Center

Oct 2023 - Jan 2024 (3 months)

Supported classroom routines and procedures and helped provide assistance with learning materials.

Early Childhood Education

C

Sexual Assault Victim Advocate

909 Center

Feb 2020 - Dec 2023 (3 years 10 months)

Worked with sexual assault victims and supported them through the investigation process. Staffed a 24/7 hotline.

Victim Advocacy Crisis Intervention Investigation

CS

Receptionist

Classy Nails and Spa

Mar 2021 - Jun 2021 (3 months)

Answered phones, greeted customers, and scheduled appointments. Handled check-in/check-out and supported customer service.

Answer Phones Customer Service Appointment Scheduling Data Entry Clerical Work

CD

Volunteer Firefighter

Chattahoochee County Fire Department

Jul 2017 - Sep 2018 (1 year 2 months)

Served as a volunteer firefighter.

HD

Server

Houlihan's DoubleTree

Apr 2018 - Jun 2018 (2 months)

Provided customer service and problem-solving in a restaurant setting.

Customer Service Problem Solving Restaurant Experience

FR

Server/Hostess

Four Winds Restaurant

Jul 2015 - Dec 2016 (1 year 5 months)

Worked as a server/hostess in a restaurant environment.

Customer Service Hostess Restaurant Experience

MS

Sales Associate

Madrag Clothing Store

Provided customer service and supported store operations including stocking and handling returns.

Customer Service Stocking Returns Problem Solving

Education

Degrees, certifications, and relevant coursework

IC

Iowa Central Community College

Emergency Medical Services

2026 -

Enrolled in an Emergency Medical Services program at Iowa Central Community College starting May 2026.

PG

Purdue University Global

Bachelor of Science, Criminal Justice

2019 - 2023

Earned a Bachelor of Science in Criminal Justice from Purdue University Global from December 2019 to May 2023.

CS

Chattahoochee High School

High school diploma

2007 - 2011

Completed high school at Chattahoochee High School from August 2007 to May 2011.

Tech stack

Software and tools used professionally

Gmail

macOS

Windows

Microsoft Excel

Eliza

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