Stephanie Aguirre
@stephanieaguirre
Operations Manager with 10+ years of sales and team leadership, driving revenue growth through coaching and operational efficiency.
What I'm looking for
I’m an Operations Manager with 10+ years of sales leadership experience, focused on improving operational efficiency while consistently exceeding sales goals. I bring a results-driven approach built on strategic planning, exceptional customer service, and performance analysis.
In my current role, I align sales strategies and business plans with market trends to exceed sales goals and improve profitability. I lead 22 employees through coaching, feedback, and performance management, and I boost team morale with incentive sales contests.
Previously, I served as a Sales Manager and Business Manager, where I trained and motivated teams to strengthen professional skills. I recruited and hired talent, conducted staff evaluations, supported promotions and workforce adjustments, and mentored employees by assessing individual strengths and areas for improvement.
Before moving fully into sales leadership, I built a strong operations foundation in shipping and export coordination. I produced and submitted export paperwork, communicated with global offices by phone and email to support smooth shipments, and prepared documentation for tracking damaged or missing items—then translated that same attention to process into retail operations through merchandising, display maintenance, housekeeping, and inventory coordination. I’m ready to keep learning and contribute to a team focused on measurable growth.
Experience
Work history, roles, and key accomplishments
Operations Manager
Dillard's
Apr 2025 - Present (1 year 3 months)
Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends. Led 22 employees through coaching, feedback, and performance management while formalizing the sales process and generating monthly sales reports.
Sales Manager
Dillard's
Apr 2018 - May 2024 (6 years 1 month)
Trained, managed, and motivated employees to promote professional skill development while recruiting and hiring team members. Managed staff evaluations, promotions, workforce realignments, and delivered mentoring based on individual and team strengths and improvement areas.
Business Manager
Dillard's
Apr 2017 - Apr 2018 (1 year)
Trained, managed, and motivated employees while recruiting and hiring individuals who added value to the team. Conducted staff evaluations to determine promotions and workforce realignments, and mentored team members based on strengths and skill gaps.
Export Coordinator
Ludlum Measurements
Sep 2015 - Feb 2016 (5 months)
Produced, organized, and submitted export paperwork to meet applicable resolutions. Coordinated shipment communications with global offices by telephone and email and discussed port information with importers or exporters.
Shipping Coordinator
Ludlum Measurements
Jul 2012 - Sep 2015 (3 years 2 months)
Organized storage areas to maximize movement and minimized labor, and coordinated shipping and delivery needs with carrier representatives. Prepared tracking documentation for damaged or missing items, maintained shipping material inventory, logged shipment discrepancies, and produced daily reports on shipments and performance.
Education
Degrees, certifications, and relevant coursework
Sweetwater High School
High School Diploma, High School
Earned a High School Diploma at Sweetwater High School in Sweetwater, Texas.
Cisco College
Attended Cisco College in Abilene, Texas.
L&L Beauty Institute
Completed education at L&L Beauty Institute in Texas.
Availability
Location
Authorized to work in
Job categories
Skills
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