Steffie O

Direct IT operations supporting 700+ end users across embassy and diplomatic support center facilities, managing help desk, ADPE lifecycle, cybersecurity compliance, network administration, and systems administration functions. Manage IT procurement planning and execution for COTS hardware, software, and security systems, coordinating with vendors and contracting officers to ensure timely delivery

Managed the IT project portfolio for a Service-Disabled Veteran-Owned Small Business (SDVOSB), ensuring cybersecurity compliance and operational readiness across multiple government contracts. Led organizational transformation initiatives that achieved 98% on-time project delivery and reduced staff turnover by 25% through structured talent development programs.

Managed event project lifecycle from concept through delivery, including procurement, vendor coordination, scheduling, and budget management for a startup operation. Built scalable project management processes and vendor management frameworks that established the operational foundation for future growth.

Led product launch project for an athletic apparel brand, managing market research, vendor negotiations, procurement, and delivery timelines to meet quality and budget targets. Established strategic sourcing processes and vendor relationships that positioned the brand for scalable growth.

Managed defense IT services contracts across five geographic locations, ensuring compliance with host-country regulations and DoD operational security requirements. Led a 50-person technical organization implementing cybersecurity policies, DoD compliance standards, and IT service delivery protocols for publicly funded programs.

Provided administrative support including records management, personnel actions, and organizational communication in a structured military environment.

Managed supply chain operations, inventory accountability, and logistics coordination in support of unit readiness and mission execution.

Reviewed solicitations, federal regulations, and past performance documentation to position the company for competitive contract awards in the petroleum industry. Managed all proposal development, solicitation responses, and client communications between company leadership and contracting officers.

Currently completing a Doctor of Management in Organizational Leadership, with an expected completion in May 2027.

Earned a Master of Information Systems with a focus on Information Assurance.

Certified as a Project Management Professional (PMP).

Certified as a Certified Information Systems Auditor (CISA).

Certified as a Cisco Certified Network Associate (CCNA).

Completed OSHA 40-Hour certification.

Earned an Information Systems Audit and Control Certificate.