Open to opportunities

Hardy Baban

@hardybaban

Customer Support Specialist with IT and operations experience at GardaWorld; developed and tested desktop and Android application workflows.

Iraq

Message

At GardaWorld, I coordinate daily operations and team activities, address operational issues, and prepare routine reports to keep teams informed and work organized.

As an IT Professional at Private / Various Companies, I supported Windows users, office software, hardware, and basic networking. In independent projects, I built and tested workflows for Hardy AutoDiag and developed and tested mobile workflows for CarDoctor AI.

Experience

Work history, roles, and key accomplishments

Current

Deputy Manager

Current

GardaWorld

Jan 2023 - Present (3 years 10 months)

Coordinate daily operations and team activities, addressing operational issues and maintaining clear communication in a security-focused environment. Support colleagues with practical problem-solving and prepare routine reports.

Team Coordination Operational Reporting Problem Solving Communication Skills Follow up

IT Professional

Private / Various Companies

Jan 2020 - Dec 2023 (3 years 11 months)

Provided end-user support for Windows systems, office software, hardware, and basic networking issues. Installed and configured systems, investigated technical faults, and explained solutions to users.

Windows hardware troubleshooting Networking System Installation User Support