Stefan Chettiar

I am a client-focused financial services professional with over four years of experience in regulatory case handling, customer experience, and operational reporting. I excel at resolving SEBI escalations, managing trade and brokerage disputes, and supporting cross-functional teams to improve processes.

My work history includes progressive roles at leading brokerage firms where I created MIS reports, conducted root-cause analyses, and aligned operational processes with regulatory guidelines. I am proficient with CRM platforms, trading systems, NSE/BSE portals, and advanced Excel tools to deliver actionable insights.

I bring strong problem-solving skills, attention to detail, and clear stakeholder communication to high-pressure environments. I have a track record of advising sub-brokers, reducing repeat compliance issues, and ensuring accurate resolution of customer queries.

I am passionate about financial markets, continuous improvement, and leveraging data to drive better customer outcomes and regulatory compliance.