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Srishti Arora

@srishtiarora2

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Senior Test Analyst improving software quality through CMS and Microsoft QA expertise.

Canada

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What I'm looking for

I’m looking for a QA role where I can lead quality strategy, run end-to-end testing (including CMS and Microsoft environments), use JIRA/XRay effectively, and improve release confidence through strong requirement analysis and defect-focused execution.

I’m a Senior Test Analyst with over 8 years of experience in software quality assurance across CMS (Sitecore, OpenText) and Microsoft technology environments. I focus on delivering high-quality, business-aligned releases through disciplined Smoke, Functional, Regression, Sanity, Non-Functional, Mobile, Cross-Browser, and Web Service testing.

I’ve improved system efficiency by up to 30 percent through strategic testing upgrades and requirement analysis. I use JIRA and XRay for test management and defect tracking, and I build comprehensive test plans based on analyzed system requirements and detailed error log work.

Across roles from Test Analyst to Senior Test Analyst, I’ve led teams, reduced errors by 30 percent, and supported faster delivery by pioneering innovative testing strategies. I’ve also contributed to CMS migrations and rebuilds (e.g., Sitecore 9 and OpenText-based work) and, more recently in Canada, I’ve managed QuickBooks invoicing and insurance claims processing to keep billing and compliance accurate.

Experience

Work history, roles, and key accomplishments

Current

Front Desk Operator

Current

HealWell Ayurveda

Feb 2024 - Present (2 years 5 months)

Managed QuickBooks for invoicing and insurance claims processing for patient treatments and services. Produced accurate invoices, processed insurance claims with compliance focus, and maintained organized patient billing documentation.

Quickbooks Invoicing Insurance Claims Processing & Compliance

Senior System Testing Technician

WWITS Ltd

May 2023 - Nov 2023 (6 months)

Managed system diagnostics and maintenance to ensure robust system health. Collaborated with IT teams to streamline operations and improve overall productivity.

Maintenance Collaboration Productivity Improvement

Senior Test Analyst

Finova Tech

Feb 2022 - Apr 2023 (1 year 2 months)

Optimized testing protocols, reducing errors by 30%. Led a team to enhance software quality, analyze system requirements to refine testing approaches, and introduce testing strategies that decreased time to market.

Test Protocols Test Strategy Team Leadership Quality Assurance Smoke Testing Functional Testing Regression Testing Sanity Testing Non Functional Testing Mobile Testing Cross Browser Testing Jira Xray

Senior Test Analyst

Publicis Sapient

Feb 2021 - Feb 2022 (1 year)

Enhanced testing protocols, reducing errors by 30%. Conducted system requirements analysis to develop comprehensive test plans and performed error log analysis to improve software quality.

Test Protocols Systems Analysis Test Planning Log Analysis Quality Assurance Smoke Testing Functional Testing Regression Testing Sanity Testing Non Functional Testing Mobile Testing Cross Browser Testing Jira Xray

Test Analyst

Espire Infolabs Pvt Ltd

Aug 2017 - Sep 2019 (2 years 1 month)

Analyzed system requirements to ensure 100% test coverage, reducing bugs by 30%. Led a team to enhance software quality and improve client satisfaction by 20%, performing detailed regression testing after updates.

Test Coverage Regression Testing Quality Assurance Team Leadership Smoke Testing Functional Testing Sanity Testing Non Functional Testing Mobile Testing Cross Browser Testing Jira Xray

Associate

edynamic Softech Solutions Pvt Ltd

Jan 2015 - Jul 2017 (2 years 6 months)

Boosted client satisfaction by 20% through strategic CRM implementations. Analyzed client requirements to deliver tailored digital solutions and mentored 10+ junior developers to improve team skills and project outcomes.

CRM Implementation Mentoring team development