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Madhuri Rao

@madhurirao1

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QA Analyst at Workjam Inc. who tested workforce management applications across web, mobile, and API workflows.

Canada

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At Workjam Inc., I tested a Workforce Management System spanning task management, scheduling, surveys, training, communication, and timecards. I developed test plans, executed end-to-end functional testing, and maintained test documentation and quality metrics.

I also developed front-end automated test scripts using Testrigor, tested APIs with Postman, and tested mobile applications on iOS and Android using Xcode, Android Studio, and Kobiton. I used Jira for test case management, defect tracking, sprint management, and reporting.

Previously, I tested retail software at Jesta I.S and insurance applications at MCCG., and provided end-to-end test management support at CapGemini Pvt. Ltd. I hold ISTQB Certified Tester – Foundation Level (CTFL) and Certified Scrum Master (CSM) certifications.

Experience

Work history, roles, and key accomplishments

QA Analyst

Workjam Inc.

Feb 2019 - Jun 2026 (7 years 4 months)

Developed comprehensive test plans and executed end-to-end functional testing for a workforce management system. Participated in Agile Scrum ceremonies and collaborated with cross-functional teams to ensure timely delivery.

Jira TestRigor Postman XCode Android Studio Kobiton Agile Scrum Functional Testing Regression Testing API Testing Mobile Testing Test documentation Defect Tracking

QA Analyst

Jesta I.S

Feb 2018 - Feb 2019 (1 year)

Performed end-to-end system testing for retail software solutions including POS and merchandising modules. Monitored project status, managed expectations, and established traceability matrices.

System Testing Test Cases Traceability Matrix Project Management Risk Management Reporting

QA Analyst

MCCG

Jun 2016 - Jan 2018 (1 year 7 months)

Worked on insurance software solutions, executing test cases and managing defects. Participated in Agile ceremonies and supported sprint planning and release activities.

Agile Scrum Jira QAComplete Postman Test Case Design Defect Tracking Requirement Traceability Matrix

QA Analyst

CapGemini Pvt. Ltd.

Aug 2013 - May 2016 (2 years 9 months)

Managed content within Interwoven and workflow systems for Morgan Stanley. Provided end-to-end test management, designed test scenarios, and tracked defects using HP ALM.

HPALM Test Management Defect Tracking Test Planning Test Execution Onshore Offshore Model