Open to opportunities

Sri Harsha Sirivolu

@sriharshasirivolu

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I'm a computer science engineer applying machine learning to security and automation.

India

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What I'm looking for

I'm looking to apply Python, automation, and machine learning to secure, efficient products, particularly in cybersecurity or NLP, while continuing to grow through hands-on engineering work.

I'm pursuing an M.Tech in Computer Science with a security specialization at the University of Hyderabad, building applied machine learning solutions across cybersecurity and NLP.

I built a CNN-based malware classifier that achieved 96% accuracy and fine-tuned Google's FLAN-T5-base for chat summarization, reaching a ROUGE-1 score of 47.82. I also designed a privacy-first, locally deployable summarization pipeline using HuggingFace Transformers, PEFT, and AdamW.

At Ashling Partnership Hyperautomation Services, I diagnosed recurring technical issues, managed more than 100 Zoho incident tickets with 95% SLA adherence, and reduced incident handling time by 30% through SOPs and triage runbooks.

I've also developed an autonomous package-delivery rover using DroneKit-Python, MAVLink, OpenCV, ReactJS, and Firebase, combining navigation, recipient authentication, and web development.

Experience

Work history, roles, and key accomplishments

L1 Associate Support Consultant

Ashling Partners Hyperautomation Services

Nov 2023 - Mar 2025 (1 year 4 months)

Identified recurring technical issues, diagnosing root causes for 30% of reported malfunctions and streamlining incident reporting processes. Managed 100+ incident tickets in Zoho with 95% SLA adherence and reduced incident handling time by 30% by maintaining SOPs and triaging runbooks.

Python Incident Management Zoho SLA Troubleshooting SOP Development