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Sravan Palaparthy

@sravanpalaparthy

Senior Project Manager at Idea Helix delivering Air Canada’s 18-workload DC migration with zero rollbacks.

At Idea Helix, I governed Air Canada’s USD 1.7M DC Migration Program across 18 workloads, delivering all 18 migrations with zero rollbacks. I coordinated technical and vendor dependencies and used AWS migration tooling to improve completion rates and reduce costs.

At PwC, I directed 40+ application migrations for Shell across six transformation projects, achieving 94% on-time delivery. I also standardized ITSM governance across six partner environments and supported onboarding for 500+ users across 37 SaaS applications.

At Wipro Technologies, I led SailPoint IAM and NetApp-to-Nasuni migration work for S&P Global. At DXC Technologies, I led a NetApp refresh spanning five countries and delivered recurring OPEX savings through storage modernization.

Earlier at Unisys, I supported an IT service transition, managed Problem Management, and used value stream mapping to reduce repeat incidents and field-service costs. I also improved call-to-survey conversion as a Quality Coach for the Microsoft Service Desk.

Experience

Work history, roles, and key accomplishments

Senior Project Manager

Idea Helix

Aug 2025 - Jul 2026 (11 months)

Governed a USD 1.7M infrastructure program across a 12-month migration roadmap, leading 8+ engineers, architects, and vendors with VP Infrastructure and Steer-Co reporting. Delivered 18 of 18 migrations with zero rollbacks and improved delivery productivity by 40% with AI-enabled reporting.

AWS Cloud Migration Program Management Risk Management AI Reporting Stakeholder Management Vendor Management

Senior Project Manager

PwC

Feb 2023 - Apr 2025 (2 years 2 months)

Directed 40+ application migrations across six concurrent transformation projects, achieving 94% on-time delivery. Governed 30+ stakeholders across six partner organizations and standardized ITSM governance across six partner environments.

ITSM Application Migration Stakeholder Management Governance ISO 27001 SaaS Cloud Migration

Project Manager

Wipro Technologies

Feb 2021 - Dec 2022 (1 year 10 months)

Led SailPoint IAM migration across 500+ identities and delivered infrastructure modernization streams across backup servers and NetApp clusters with no operational disruption. Coordinated a 10+ member team across IAM, cloud storage, and asset management.

Sailpoint IAM NetApp Nasuni Device42 Cloud Storage Migration ServiceNow

Project Manager

DXC Technologies

Dec 2016 - Feb 2021 (4 years 2 months)

Led a four-year NetApp refresh across 40+ devices and 480 TB spanning five countries, managing a 10-member engineering and release team. Delivered recurring 10-12% OPEX savings and 25% higher I/O throughput through storage modernization.

NetApp Storage Tableau Atlassian PMO Migration Robotic Process Automation Infrastructure

Project Manager

Unisys India Ltd.

Feb 2014 - Dec 2016 (2 years 10 months)

Managed IT infrastructure projects including datacenter builds and decommissioning, application migration and upgrade, and database migration and upgrade.

Data Center Application Migration Database Migration Project Management

ITSM Transition & Problem Management

Unisys India Ltd.

Oct 2011 - Feb 2014 (2 years 4 months)

Supported the NEC 7-Eleven IT service transition from the incumbent provider to Unisys; later managed Problem Management and service improvement. Reduced repeat incidents by 24% through Problem Management and applied value stream mapping to identify process improvement areas.

ITSM Problem Management Value Stream Mapping Service Improvement Process Improvement

Quality Coach

Unisys India Ltd.

Aug 2010 - Oct 2011 (1 year 2 months)

Monitored service-desk interactions for resolution and customer interaction quality. Increased call-to-survey conversion from 68% to 90% by adding prompts to customer interaction closure scripts.

Quality Assurance CSAT FCR MTTR Training Needs Analysis Service Desk