srajan tiwari

Owned the product vision and backlog for HDFC Net Banking, driving a phased rollout to 20M+ customers. Launched an AI-powered conversational assistant for a 1M customer pilot, reducing navigation effort by 30%.

Deployed the Branch Connect application across all DBS India branches, streamlining daily operations. Authored comprehensive BRDs, epics, and user stories for corporate actions workflows.

Designed process flows and user stories for a B2B payment gateway MVP and documented requirements for an inventory tracking module.

Managed product roadmaps and led requirement workshops for enterprise HCM platforms involving user lifecycle management and role-based access.

Led business analysis for a mobile and web-based video consultation platform, authoring detailed BRDs, epics, and user stories.

Conducted functional, regression, smoke, and UAT testing for Corporate Actions and Settlements modules, ensuring high-quality deliverables.

Developed a Swift Message Validator Tool using Java and analyzed communication solutions for a leading Nordic postal and distribution service provider.

Certified Scrum Product Owner (CSPO) certification from Scrum Alliance, completed in December 2024.

Certified Backbase Product Business Analyst certification from Backbase.

Grade: 70%

B.Tech in Electronic Engineering from Oriental Institute of Engineering and Technology, Jabalpur, with a CGPA of 70%.