Open to opportunities

s P

@sp04

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AML, fraud and payments analyst with 13 years' gaming-industry experience mitigating risk and ensuring compliance.

Malta

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What I'm looking for

I am seeking a senior AML/fraud/payments role in gaming or payments where I can lead risk mitigation, improve KYC processes, and support a compliance-driven team.

I am an AML, Fraud and Payments Analyst with 13 years' experience in the gaming industry, specialising in AML, fraud prevention and payments compliance. I have worked across operator and payments teams to verify accounts, perform KYC/CDD and manage investigations.

At IBA Entertainment I led verification and KYC procedures, monitored deposit behaviour for fraud patterns and implemented procedures to mitigate financial loss from bonus abuse, identity theft and payment issues. I have routinely supported customer service teams to resolve missing deposit and withdrawal queries professionally.

Earlier roles at Energy Casino and Entropay strengthened my payments processing, withdrawals handling, account opening/closing and AML training experience, while freelance and support roles honed my multilingual communication, content and translation skills.

I bring a practical, compliance-first approach, strong attention to detail and a track record of reducing risk in high-volume gaming and payments environments. I am collaborative, customer-focused and committed to upholding regulatory standards.

Experience

Work history, roles, and key accomplishments

AML & Compliance Analyst

IBA Entertainment

Jan 2019 - Jan 2023 (4 years)

Verified player accounts and performed KYC/CDD per licensing guidelines, monitored deposit and fraud patterns, and implemented procedures to mitigate payment-related fraud and AML risks, reducing financial loss exposure.

KYC AML Fraud Detection Payments Processing Customer Support Collaboration Risk Mitigation

Fraud and Payments Analyst

Energy Casino

Jan 2018 - Jan 2019 (1 year)

Processed withdrawals, verified player accounts with KYC/CDD checks, monitored deposit behaviour for fraud patterns, and implemented controls to prevent bonus abuse and identity theft.

Payments Processing KYC Fraud Prevention Withdrawal Verification Risk Assessment

Banking / Customer Relations Officer

Entropay

Jan 2017 - Jan 2018 (1 year)

Managed account openings/closures, retention, bank-ins/outs and investigations, provided AML compliance support and KYC document verification, and delivered customer service and AML training.

Account Management KYC AML Investigation Customer Service Retention Banking Operations

Freelance Translator

Freelance

Jan 2012 - Jan 2017 (5 years)

Provided translation and content writing for the gaming industry, producing retention mailers, localized content, and translations between English and Italian to support player communications.

Translation Content Writing Localization Proofreading Italian English Translation

Italian Support Agent & Translator

Stargaze Media

Jan 2010 - Jan 2012 (2 years)

Provided Italian-language player support via chat, email and phone, performed translations and proofreading, and conducted risk checks for Italian players.