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I am an AML, Fraud and Payments Analyst with 13 years' experience in the gaming industry, specialising in AML, fraud prevention and payments compliance. I have worked across operator and payments teams to verify accounts, perform KYC/CDD and manage investigations.

At IBA Entertainment I led verification and KYC procedures, monitored deposit behaviour for fraud patterns and implemented procedures to mitigate financial loss from bonus abuse, identity theft and payment issues. I have routinely supported customer service teams to resolve missing deposit and withdrawal queries professionally.

Earlier roles at Energy Casino and Entropay strengthened my payments processing, withdrawals handling, account opening/closing and AML training experience, while freelance and support roles honed my multilingual communication, content and translation skills.

I bring a practical, compliance-first approach, strong attention to detail and a track record of reducing risk in high-volume gaming and payments environments. I am collaborative, customer-focused and committed to upholding regulatory standards.