At BofA, I administer virtualized Windows servers and automate platform operations with PowerShell, Terraform, and YAML. I monitor services with Prometheus, Grafana, and cloud logging, and troubleshoot incidents affecting business-critical applications.
I develop repeatable infrastructure templates and automate user provisioning, deployment verification, and health checks. I also manage patching and configuration hardening, and coordinate with network and security teams on firewall, load-balancer, and DNS/DHCP configurations.
At Accenture, I supported enterprise on-premises and cloud infrastructure, contributing to automation with PowerShell, Python, and Ansible. I also worked on Azure integration, monitoring improvements, incident analysis, and backup and disaster recovery readiness.
