Open to opportunities

sowmya battu

@sowmyabattu

Message

Experienced Software and Site Reliability Engineer with a strong technical background.

United States

Message

What I'm looking for

I am looking for a role that fosters innovation, encourages collaboration, and offers opportunities for professional growth in a dynamic environment.

I am an experienced Software and Site Reliability Engineer with over 5 years of hands-on experience in backend development and cloud-based API integrations. My journey has been marked by a proven track record of managing large-scale distributed systems and troubleshooting production incidents. I thrive in collaborative environments, working alongside cross-functional and global teams to deliver scalable, secure, and resilient services.

At Amazon, I orchestrated a unified data ingestion platform that significantly reduced data latency and improved platform stability through systemic fixes. My contributions to internal AI tools and observability solutions have enhanced operational visibility and reduced manual efforts across multiple teams. I am passionate about leveraging my technical skills in AWS and observability tools to drive efficiency and innovation in every project I undertake.

Experience

Work history, roles, and key accomplishments

Current

Software Development Engineer

Current

Amazon

Sep 2022 - Present (2 years 10 months)

Orchestrated a unified data ingestion platform with AWS Lambda, DynamoDB, SNS, and SQS, enabling real-time data streaming for 12+ downstream teams while reducing data latency by 60%. Led 20+ production RCA investigations and blameless postmortems for high-severity incidents impacting production systems, driving systemic fixes that improved platform stability by 35% across multiple internal Amazon

AWS Lambda DynamoDB SNS SQS Postmortems Capacity Planning Disaster Recovery

Graduate Research Analyst

UHCL

Jun 2021 - Jun 2022 (1 year)

Automated departmental data workflows using Python (Pandas) and SQL, reducing manual processing time by 40% and enabling faster operational reporting. Developed stakeholder-facing BI dashboards (Power BI), transforming academic data into visual insights and KPIs, simplified reporting through SQL queries and automated refresh logic.

Python Pandas SQL Power BI AWS Lambda Workflows Reporting Data Visualization

Site Reliability Engineer

Atos | American Express

Jan 2018 - Dec 2020 (2 years 11 months)

Resolved ~50 production incidents weekly via Jira and ServiceNow, supporting the Amex.com online travel booking platform (airline, hotel, cruise) under the business and finance domain. Reduced platform downtime by 40% through rapid triage, RCA and permanent fixes. Engineered observability solutions by integrating Datadog, CloudWatch, and New Relic to monitor real-time health of Amex.com travel boo

Jira ServiceNow Datadog)Cloudwatch New Relic Python Shell Scripting GCP

Education

Degrees, certifications, and relevant coursework

University of Houston Clear Lake

Master of Science, Management Information Systems

Focused on Management Information Systems, gaining expertise in data analysis, system design, and IT strategy. Applied Python and SQL to automate data workflows, reducing processing time and enabling faster operational reporting.

KL University

Bachelor of Science, Computer Science

Studied Computer Science, building a strong foundation in programming, algorithms, and software development. Gained practical skills in various programming languages and computer systems.