At TriNet, I own the roadmap for employee lifecycle and HR/payroll systems, spanning employee management, time-off, performance, and a centralized data platform that reduces legacy dependencies.
I'm leading payroll and platform initiatives including multi-jurisdiction support, SECURE 2.0, Time & Attendance, and an India-focused HCM prototype incorporating local payroll, tax, benefits, and salary structures. I also revamped the Knowledge Management platform to improve self-service resolution and reduce case handling time.
Previously, at Support.com, I scaled an enterprise reporting and insights platform and launched self-service dashboards that reduced manual reporting effort by 30–40%. At Accenture, I shaped TravelTech and OTA journeys across search, availability, booking, fulfillment, hotel integrations, tours, and activities.
My product perspective is grounded in enterprise platform work and firsthand travel-market insight from building a 100K+ travel-focused community, collaborating with travel suppliers, and travelling across 20+ countries. I enjoy translating customer needs and complex business requirements into scalable product experiences.
