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Soraya Mokarram

@sorayamokarram

I build accessible, multilingual digital learning experiences and optimise Moodle LMS platforms.

Malta
Message

At ICMPD, I lead Moodle Workplace administration and optimisation for an EU-funded international training institute, managing digital learning from analysis and design through deployment, learner support and evaluation.

I develop accredited and non-accredited courses, learning pathways and digital resources for southern Mediterranean partner countries. I also coordinate localisation in Arabic and Kurdish, accessibility, quality assurance, suppliers, budgets and learner analytics.

Previously at the European Union Agency for Asylum, I managed Moodle administration, enrolments and Jira-based learner support for international audiences, improved learning workflows and supervised the Learning Technology Team.

My experience also includes creating global compliance eLearning and leadership programmes at ING Bank, alongside blended learning and international English-language teaching. I translate complex technical and regulatory content into engaging, learner-centred learning for global audiences.

Experience

Work history, roles, and key accomplishments

International Centre for Migration Policy Development (ICMPD logoII
Current

Learning Management Systems Project Officer

International Centre for Migration Policy Development (ICMPD

Oct 2023 - Present (2 years 11 months)

Lead administration and optimisation of a Moodle Workplace LMS for an EU-funded international training institute. Manage the full digital learning lifecycle, develop accredited and non-accredited online courses, and support SMEs, localisation, accessibility, and quality assurance.

Education

Degrees, certifications, and relevant coursework

University of Northampton logoUN

University of Northampton

Master of Science, Management Studies

MSc in Management Studies from the University of Northampton, UK, completed in 2001.

University of the West of England logoUE

University of the West of England

Bachelor of Arts (Honours), Cultural & Media Studies

BA (Hons) in Cultural & Media Studies from the University of the West of England, completed in 1998.

Tech stack

Software and tools used professionally

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