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SU@sophieuschmann
Multidisciplinary finance and digital media specialist blending analytical rigor with creative strategy.
SpainI am a multidisciplinary specialist with experience in financial operations, accounts payable, and customer escalations, combined with hands-on digital media and content creation. I have optimized AP processes, implemented system enhancements, and acted as a ServiceNow key user while collaborating cross-functionally with legal, logistics and product teams to resolve high-impact cases.
I also founded and grew Mediterratreasures to a 45K+ community, leading content strategy, storytelling, brand collaborations and analytics across Instagram and Meta. I bring a solution-oriented mindset, strong stakeholder management, and a track record of driving efficiency and measurable results through process optimization and system integration.
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Work history, roles, and key accomplishments
ZSResolved complex customer escalations across markets and channels, collaborating with Legal, Logistics and external partners to deliver brand-aligned solutions and improve service quality. Acted as ServiceNow key user, testing features and driving tool optimization with product teams.
Mediterratreasures
Jan 2022 - Present (3 years 10 months)
Built a community of 45K+ followers around Mediterranean lifestyle and sustainability by creating content strategies, visuals and storytelling across Instagram and Meta, and managing brand collaborations and analytics.
ZSOptimized accounts payable processes and implemented system enhancements that increased efficiency; negotiated early payment terms and led ticketing system integration to streamline cross-departmental workflows.
ZSPerformed invoice validation and reconciliations in line with corporate and external audit requirements and resolved escalations to improve client relationships via strategic collaboration.
Degrees, certifications, and relevant coursework
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Software and tools used professionally
SpainYou can contact Sophie and 90k+ other talented remote workers on Himalayas.
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