Sophie Doolan

Performed similar duties as immediate support counsellor after company merger, providing employee assistance and support to clients.

Provided immediate support counselling over the phone, managing own diary and clients, conducting Core 34 and Core 10 assessments, risk assessments, and signposting. Worked late shifts, de-escalating situations and maintaining meticulous case files.

Provided remote long-term counselling to clients with chronic illness, conducting initial assessments and using person-centred therapy, ACT, and GAD-7/PHQ-9 forms.

Worked with a variety of clients, conducting initial consultations, managing calendars, and administering GAD-7 and PHQ-9 forms, safety plans, and risk assessments.

Provided note-taking support for university students with disabilities, processing information from lectures and discussions, and delivering notes in student-preferred formats.

Provided email-based support to individuals who lost pets, using empathetic language and signposting to other services. Managed multiple emails independently and participated in fundraising.

Worked with children aged 8-12 in various activities, maintaining safety and safeguarding, and supporting their development and interaction.

Supported students with functional skills in classroom settings, travelling between campuses and relaying information to tutors to aid student support.

Completed a Level 5 in Therapeutic Counselling and a Level 3 in Counselling Skills.

Completed a Level 2 in Understanding Autism and a Level 2 in Information, Advice and Guidance.

Completed a Level 2 in Information, Advice and Guidance.

Completed a Level 3 in Education and Training.

Completed a Level 3 qualification in Counselling Skills.

Grade: 2:1

Earned a BA (Hons) in Fine Art with a 2:1 classification.

Completed secondary education including BTEC Foundation Diploma, A-Levels, AS-Levels, GNVQ, and GCSEs.