Open to opportunities

Sonu Liaqat

@sonuliaqat

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Motivated customer service representative with excellent communication skills.

Pakistan

Message

What I'm looking for

I am looking for a role in a dynamic team that values exceptional customer service and offers opportunities for growth.

I am a motivated high school graduate from Punjab Group of Colleges, with a strong foundation in English communication and problem-solving skills. My educational background has equipped me with the ability to engage effectively with customers, ensuring their needs are met with professionalism and care.

During my time as a Customer Service Representative at AR Event Planner, I provided exceptional support through various channels, handling over 100 inquiries daily. My commitment to delivering quality service resulted in a remarkable 95% customer satisfaction rating. I am eager to bring my skills to a dynamic team where I can contribute to enhancing customer experiences.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

AR EVENT PLANNER

Oct 2022 - Dec 2022 (2 months)

Provided exceptional customer support through phone, email, and chat for over 100 daily inquiries, ensuring a 95% customer satisfaction rating. Demonstrated strong problem-solving skills and effective communication in a fast-paced environment.

Customer Support Communication Problem Solving Multitasking Leadership

Education

Degrees, certifications, and relevant coursework

Zia-ul-Quran Grammar School

Higher Secondary School Certificate, Customer Service

2022 - 2024

Grade: 71%

A motivated high school graduate with excellent verbal and written English skills, seeking a role as a Customer Service Representative or Chat Support Agent. Eager to contribute to a dynamic team by delivering exceptional customer service in a fast-paced environment.