At Credit Suisse (UBS), I led business analysis activities for investment banking systems, working between business stakeholders and IT delivery teams. I developed requirements, process documentation, and functional specifications for technical and non-technical audiences.
I facilitated workshops and consultations to elicit and prioritise requirements, and conducted impact and options analysis for change requests. I also coordinated stakeholder sign-off to keep solutions aligned with business priorities.
I managed UAT cycles and business readiness activities, tracking and triaging defects ahead of deployment. I worked with project managers, technical teams, and business representatives to investigate and resolve production issues.
Earlier, I supported credit risk model implementation and release management at Credit Suisse (UBS), and contributed to process improvement and requirements translation at Northbridge Financial Corporation. My background also includes market risk analysis, and I hold a Certified Scrum Product Owner credential.
