Damien Knowles-Cutter

• Stakeholder engagement & relationship management.
• Business process modelling.
• Conducted test development, execution & requirements traceability.
• Reported & resolved bugs in collaboration with business & development teams.
• Utilized Salesforce & integrated applications: Bullhorn ATS, WFM, 2CloudNine payroll.

• Current state discovery and reporting through Confluence.
• BPMN Process flow diagrams in Visio and Aris.
• Powershell scripting and execution.
• Business stakeholder engagement and requirements elicitation.
- Varonis output analysis and report generation.

• Business Analyst on user account project spanning multiple hospitals and thousands of users.
• Stakeholder engagement and management coupled with Active Directory interrogation, data analysis and manipulation.
• Powershell scripting adaptation and execution.
• Tech resource marshalling and direction.

• Supporting the establishment of Rio's internal Products & Software Development (P&SD) department.
• Developing governance, processes, and reporting for the department.
• Capturing relevant funding processes and journals to facilitate project instantiation.
• Providing support to the creation and management of individual software products as needed.
• Working under scaled agile framework (SAFe).

• Developed reporting solutions using Google Apps Scripts & Excel VBA.
• Integrated internal data & 3rd party APIs.
• Experienced with AWS, Google Analytics & Power BI.
• Created dashboards in Metabase with MySQL queries.
• Managed PostgreSQL queries.
• Coordinated projects with CEO.
• Managed stakeholders & resources.
• Conducted business analysis & documentation.
• Developed strategic goals.

• IT Masters student
o Masters in Information Technology through University of New England.
o Grade Point Average 6.25 out of 7.0

• Freelancer on AirTasker
o Completed several MS Excel and MS Access related tasks.
o Maintained a 5 star review record and 100% completion rate.

• Stay at Home Father
o Primary child care responsibility for children, now aged 11 and 15.

• Lead Business Analyst deployed on major transformation project for Higher Educations Statistics Agency, (HESA).
• Adhered to Agile project methodology.
• Completed BA related project initiation activities including:
• Stakeholder onboarding and solution communication
• Internal wiki development to facilitate additional onboarding.

• IT Masters student
o Masters in Information Technology through University of New England.
o Grade Point Average 6.25 out of 7.0

• Freelancer on AirTasker
o Completed several MS Excel and MS Access related tasks.
o Maintained a 5 star review record and 100% completion rate.

• Stay at Home Father
o Primary child care responsibility for children, now aged 11 and 15.

• Conducted interviews to draft Business Process Modelling Notation (BPMN) diagrams.
• Constructed diagrams according to specific rules utilising MS Visio.
• Performed formal audit and review of existing archive of over 100 diagrams.
• Developed and deployed management pack overseeing the progress on diagram construction and audit.

• Provided hands on support to the user community during the successful implementation phase of the multi-year Mortgage Transformation program.
• Took over and re-worked the application approval weekly workstream meeting and project reporting.
• Engaged with senior staff, line managers, subject matter experts, L&D and related project colleagues on key issues.

• Focus on strategic changes to market & reference data initiatives.
• Extended product knowledge from bonds to exotic instruments.
• Exposure to waterfall & agile project methodologies.
• Produce & review project specs.
• Utilise modelling notations like BPMN & UML.
• Lead a team & talent development efforts.
• Integrate advances in modelling
• Advance an internal community of practice.

• Coordinate prioritisation & release with program manager & lead developer.
• Trained offshore QA team
• Introduced and ran software changes across the whole lifecycle.
• Conduct UAT cycles for regression & new functional testing.
• Manage business analyst, junior PM & intern.
• Involved in industry-wide clearing house changes.
• Interrogate Oracle databases using SQL.

• Extension of previous role to cope with increased market and regulatory pressure.
• Scaled up the team to hire & manage 4 other business analysts to cope with increased regulatory scrutiny.
• Delivered strategic changes to valuation processes in Credit, Equities and Rates product areas.

• Both tactical and strategic development targeted for flow and exotic credit derivative businesses.
• Business requirements gathering, specification writing and senior management documentation.
• Constant contact with IT, involved in Quality Assurance process and managed overall testing cycle.
• Assisting in the deployment of strategic solution for Rates business price testing in Singapore.

• Initially seconded for project management and re-engineering role.
• Independent bond price testing process redeveloped benefiting credit and interest rate businesses.
• Change in team structure prompted a change of responsibility into line price testing role for credit business.
• Continued support from London on ongoing re-engineering processes.