Solomon Lartey

I’m a motivated undergraduate student passionate about delivering exceptional customer experiences, and I’m eager to further develop my hospitality and retail skills through an internship at Nestlé Café. I bring two years of hands-on experience in customer service and a proven ability to work effectively in dynamic, team-oriented environments.

At Obimansu as a Sales Associate (Apr 2022), I consistently achieved monthly sales targets by actively engaging customers and understanding their needs. I provided product recommendations that resulted in a 15% increase in add-on sales over six months, and I managed checkout operations efficiently while maintaining a friendly, customer-focused attitude.

Previously, as a Hospitality Associate at Samlart Services (2022–2024), I welcomed guests and ensured a memorable experience by responding promptly to inquiries and special requests. I supported team members in a high-paced setting to contribute to overall guest satisfaction, and I assisted in organizing and executing events with attention to detail.

I also maintained cleanliness and adhered to health and safety standards at all times. I’m excited to bring this mix of hospitality service, sales support, and teamwork into a role where I can keep improving customer experience while delivering clear results.