SGSolomon Gababa
@solomongababa
Experienced translator and content moderator with strong communication skills.
KenyaWhat I'm looking for
I am a dedicated professional with over 5 years of experience as a freelance translator, interpreter, and subtitler specializing in the Swahili language. My journey has allowed me to collaborate with reputable companies such as Wordminds, Glyph translators, and East Localise, where I honed my skills in localization and cultural adaptation. Currently, I serve as a Customer Advisor at Concentrix Malaysia, where I address clients' trust and safety issues, ensuring compliance with local policies and community standards.
My previous role as a Content Moderator at Samasource provided me with valuable insights into social media content management across multiple languages, including English, Oromo, and Swahili. I excel in analyzing data to identify trends and improve user experience, while also maintaining a high standard of quality in content review. My ability to understand diverse markets and accents enhances my effectiveness in communication and problem-solving.
Experience
Work history, roles, and key accomplishments
Freelance Translator
Wordminds
Provided freelance translation, interpretation, and subtitling services for the Swahili language. Collaborated with various companies including Glyph translators, East localise, and Mid localise.
Customer Advisor 1
Concentrix Malaysia
Jan 2022 - Present (3 years 4 months)
Addressed clients' trust and safety issues, ensuring responses aligned with policy standards. Reviewed and controlled content quality in Oromo and English, ensuring compliance with local policies and regulations.
Content Moderator
Samasource Kenya
Apr 2019 - Jan 2022 (2 years 9 months)
Moderated social media content in English, Swahili, and Oromo languages. Resolved user inquiries empathetically and accurately, while investigating and resolving reported issues related to client products.
Swahili Radio Presenter
Sifa FM Marsabit
Feb 2012 - Dec 2012 (10 months)
Hosted a daily 3-hour youth show, 'Ukumbi wa Vijana', providing a platform for youth to exchange ideas and enjoy music. Interpreted, translated, scripted, and edited daily news and sports bulletins.
Education
Degrees, certifications, and relevant coursework
Marsabit Boy's High School
Kenya Certificate of Secondary Examination, General Studies
Completed secondary education and obtained the Kenya Certificate of Secondary Examination.
KUKenyatta University
Bachelor of Science, Community Resources Management
Studied Community Resources Management. Gained knowledge in managing community resources effectively.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
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