Sofia Safat
@sofiasafat
Experienced product manager with 7+ years in US-focused e-commerce and vendor negotiation.
What I'm looking for
I am an experienced product manager with over 7 years working for US-based companies in e-commerce, sales, and purchasing. I specialize in managing product listings, vendor negotiations, order processing, and live customer support across international markets.
My roles have included categorizing products, writing short and detailed descriptions, managing images, and maintaining accurate online inventory using company software. I have routinely communicated with vendors, brokers, and customers in the USA, Canada, and Europe via email, IM, and phone.
As a senior product manager I processed sales orders, created purchase orders, purchased stock, prepared quotes for corporate and government clients, and coached junior product managers to ensure consistent, real-time output in a multi-ethnic outsourcing environment.
I am seeking a full-time role where I can apply my product management, customer support, and vendor negotiation skills to help a company improve listings, sales processes, and customer satisfaction.
Experience
Work history, roles, and key accomplishments
Product Manager
FML Computers Inc.
Nov 2015 - Aug 2017 (1 year 9 months)
Managed Hewlett Packard representative products and networking inventory, overseeing order processing and coordinating with vendors and brokers to maintain availability and pricing.
Product Manager
Sanworks Inc.
Mar 2012 - Aug 2015 (3 years 5 months)
Managed hard drive product listings and related processes, coordinating with suppliers and updating online catalogues to support sales and fulfillment.
Product Manager
Assembly Alliance Electronics
Feb 2010 - Dec 2012 (2 years 10 months)
Led product updates for server accessories, handled sales and purchase orders, negotiated pricing with vendors, and provided live customer support across US, Canada and Europe.
Education
Degrees, certifications, and relevant coursework
Shiddheshwari Girls College
Master of Arts, English
Grade: Second Class
Completed a 1-year Master's program in English at Shiddheshwari Girls College, awarded second class in 2017.
Shiddheshwari Girls College
Bachelor of Arts (Honors), English
Completed a 4-year Honors program in English at Shiddheshwari Girls College, graduating in 2016.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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