Sofia Safat

I am an experienced product manager with over 7 years working for US-based companies in e-commerce, sales, and purchasing. I specialize in managing product listings, vendor negotiations, order processing, and live customer support across international markets.

My roles have included categorizing products, writing short and detailed descriptions, managing images, and maintaining accurate online inventory using company software. I have routinely communicated with vendors, brokers, and customers in the USA, Canada, and Europe via email, IM, and phone.

As a senior product manager I processed sales orders, created purchase orders, purchased stock, prepared quotes for corporate and government clients, and coached junior product managers to ensure consistent, real-time output in a multi-ethnic outsourcing environment.

I am seeking a full-time role where I can apply my product management, customer support, and vendor negotiation skills to help a company improve listings, sales processes, and customer satisfaction.