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sofia moloisaneSM
Open to opportunities

sofia moloisane

@sofiamoloisane

I am a versatile virtual assistant and customer service professional.

Lesotho
Message

What I'm looking for

I'm seeking a remote or hybrid role as a virtual assistant or customer service specialist where I can apply my administrative, communication and teaching skills, grow professionally, and contribute to a supportive team.

I am a determined virtual assistant and customer-service professional with experience in financial assistance, account opening, sales and remote administrative support. From 2017 to 2022 I worked at The Foschin Group handling customer inquiries, emailing, opening accounts and selling, and I later freelanced as a virtual assistant answering calls, setting meetings and managing email and chat.

I also taught kindergarten English, focusing on reading, speech and story writing, and I hold a TEFL and Virtual Assistant certificate plus an end-user computer credential. My motto — "Don't get tired until you made it" — drives my continuous learning (currently studying Physiology on Alison) and my commitment to reliable, empathetic service.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Alison logoAL

Alison

Certificate, Physiology

Currently studying Physiology through Alison.

TU

TEFL Universal

Certificate in Teaching English as a Foreign Language (TEFL), Teaching English

Completed a TEFL teaching certificate in 2023 focused on teaching English to non-native speakers.

TO

Typewhizz Online

Certificate in Virtual Assistance, Virtual Assistance

Completed a virtual assistant certificate online in 2023.

Alison logoAL

Alison

Certificate, Mental Health

Grade: Pass

Completed a course on bipolar disorder on Alison and achieved a pass in 2022.

MC

Mourema Computer Training Center

Certificate, Computer Applications

Completed an End User Computer Certificate in 2016 covering end-user computing skills.

MS

Maseribane High School

Higher Certificate, General Secondary Education

Completed a higher certificate at Maseribane High School in 2014.

Tech stack

Software and tools used professionally

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sofia moloisane - Virtual Assistant - Freelancer | Himalayas