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Snehha User

@snehhauser

Technical delivery leader with 13+ years of experience building scalable systems and guiding engineering teams across fintech, healthcare.

India
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What I'm looking for

I want a role where my 13 years of technical background actually means something. I'm looking to step away from just writing code and focus on the parts of engineering I genuinely enjoy talking to people, untangling messy technical problems, and helping a team actually ship things.

Technical Program Manager and delivery leader with 13+ years of experience translating complex technical requirements into executable programs, leading cross-functional engineering and delivery teams of 6-8, and driving measurable outcomes across fintech, healthcare, and AI-driven platforms in the US, Thailand, and India. Expert in bridging engineering and business stakeholders, managing technical risks and dependencies, and delivering mission-critical systems to 3M+ end users. Strong expertise in cloud architecture, microservices, API strategy, CI/CD, and AI/LLM integration. Combines deep technical fundamentals with structured program management, stakeholder communication, and proven delivery excellence. MS, Boston University. Open to relocation globally.

Experience

Work history, roles, and key accomplishments

WC
Current

Volunteer Project Manager

World Disaster Center

Aug 2026 - Present (2 months)

Lead end-to-end project planning, execution, and delivery across disaster technology initiatives, managing scope, timelines, and technical dependencies. Coordinate cross-functional teams and facilitate stakeholder coordination across technical teams, operations, and external partners.

FR
Current

Independent AI Engineer & Delivery Consultant

Freelance

Jul 2025 - Present (1 year 3 months)

Led end-to-end delivery of an enterprise-grade RAG-based knowledge retrieval system and managed the full project lifecycle for an autonomous AI research agent, from requirements through production deployment and optimization. Evaluated and validated LLM outputs for accuracy, bias, and safety, and developed structured frameworks for generative AI system delivery and quality assurance.

AC

Senior Software Engineer

ARD Corp

May 2023 - Jul 2025 (2 years 2 months)

Led design and delivery of a sensor analytics platform, improving processing efficiency by 30%. Architected REST API and data pipeline strategy, drove CI/CD implementation, and served as technical liaison between engineering and business stakeholders.

GH

Senior Front End Engineer

GNS Healthcare

Apr 2021 - Mar 2023 (1 year 11 months)

Delivered the Model Explorer platform for pharma and research clients, managing technical complexity of scientific data workflows and translating them into intuitive interactive tools. Reduced defect rate by 25% through systematic code quality improvements and structured testing frameworks.

TMB Bank logoTB

Technical Lead

TMB Bank

Mar 2016 - May 2019 (3 years 2 months)

Led end-to-end delivery of mobile banking applications serving 3M+ users in a regulated financial environment, managing project scope, timelines, and technical execution.
●
Translated complex regulatory and compliance requirements into secure API and backend architecture; ensured adherence to financial industry standards and security protocols.

Infrasoft Technologies logoIT

Senior Associate Consultant

Infrasoft Technologies

Sep 2015 - Mar 2016 (6 months)

Delivered frontend modules and API integrations for insurance platform clients, managing technical scope and contributing to on-time project milestones.

Cognizant Technology Solutions logoCS

Mobile developer

Dec 2010 - Sep 2015 (4 years 9 months)

Delivered cross-platform mobile applications for enterprise clients; managed release workflows and version control across large engineering teams.

Education

Degrees, certifications, and relevant coursework

New England College logoNC

New England College

Executive MBA, Business Administration

Pursuing an Executive MBA online, expected to complete in March 2027.

Boston University logoBU

Boston University

Master of Science, Computer Information Systems

2019 - 2021

Pursued a Master of Science in Computer Information Systems at Boston University from 2019 to 2021.

University of Mumbai logoUM

University of Mumbai

Bachelor of Engineering, Engineering

2006 - 2010

Pursued a Bachelor of Engineering degree at the University of Mumbai from 2006 to 2010.

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