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Sneha Shelar

@snehashelar

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Full Stack Developer building e-commerce web applications with Java, Spring Boot, React JS, and MySQL.

India

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I built a full-stack e-commerce website for artists as a CDAC project, using Java, JavaScript, HTML, CSS, and MySQL to support buying and selling artwork and art supplies.

I also developed an e-commerce website clone with React JS, HTML, CSS, and Firebase, and a Spotify clone using Java, HTML, and CSS.

At Reliance Retail IT, I provided application and technical support to store users across PAN India, resolving POS and billing issues in real time. In my current L1 Remote Support Engineer role on the Reliance Jio Project (Get IT Team), I provide remote IT support to Reliance employees across India.

Experience

Work history, roles, and key accomplishments

L1 Remote Support Engineer

Reliance Jio

Oct 2024 - Sep 2026 (1 year 11 months)

Provided remote IT support to Reliance employees across India, troubleshooting laptop, software, portal, email, Outlook, and Excel issues. Installed software and resolved end-user issues through remote support.

Remote Support Troubleshooting Software Installation IT Support Documentation

Engineer – Application Team

Reliance Retail

Dec 2019 - Apr 2022 (2 years 4 months)

Provided application and technical support to Reliance Retail store users across PAN India, resolving POS application and billing issues in real time. Installed POS applications, EFT machine drivers, and related software.

Application Support POS systems Remote Access Troubleshooting Communication Skills